These terms outline the use of the website (referred to as “the Site”) and the services (referred to as “the Services”) provided.
References to “We,” “Us,” or “Our” indicate the company. By using this Site, you agree to comply with these terms of use. If you do not agree, please refrain from using the Site.
1. About Us
We are a company registered in England and Wales under company Number 15996659.
Our registered address is Education Wellbeing Solutions Ltd, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB. All communications regarding the Site and Our Services, should be addressed to the above address.
Our trading address is Suite 1a, The Old Courthouse, Chapel Street, Dukinfield SK16 4DT.
2. Our Services
We offer services focused on mobile applications and campaigns designed to provide educational guidance for children, supporting their personal development.
Our apps and campaigns address critical social and safety topics relevant to children.
We provide various packages to customers, detailed elsewhere on the Site. These packages allow customers to nominate or select schools within their local area that will receive the apps.
After selecting a package, customers receive an invoice, and upon payment, we electronically deliver the apps to the nominated school within 2–5 working days.
Additionally, once payment is made, our social media team may acknowledge the customer’s contribution through the Site and social media.
Please note, while our services support worthy causes, we are not a registered charity.
3. Use of Content
We retain ownership or licensing rights for all intellectual property featured on the Site.
Content is protected under copyright laws worldwide. You may print or download extracts for personal use or to share with others in your organisation, but must not alter materials or use them commercially without prior licensing from us or our licensors.
If you breach these terms, your right to use the Site ceases immediately, and you must return or destroy any copies you have made.
4. Reliance on Information
Content on the Site is for general information only and should not be considered as advice. Please seek professional guidance where necessary.
We strive to maintain accuracy but cannot guarantee that the content is up-to-date, complete, or error-free.
5. External Links
Links to third-party sites are included for your convenience but do not signify our endorsement. We are not responsible for their content or reliability.
6. User-Generated Content
If you upload content to the Site or interact with other users, it must adhere to legal standards and our policies. Unlawful, defamatory, or inappropriate content is prohibited.
Violations of this policy may result in removal of content, withdrawal of site access, legal action, or reporting to authorities.
7. Liability Limitations
We are not liable for any loss or damage arising from your use of the Site or the information and services provided.
We do not exclude liability for personal injury or death resulting from negligence, fraud, or other unlawful acts.
8. Amendments
These Terms may be updated periodically. Ensure you review them each time you use the Site.
9. Governing Law
These Terms are governed by English law. Disputes will be handled exclusively by English courts.
10. Fulfilment Policy
Delivery Policy
We deliver educational book packages directly to nominated UK schools on behalf of our customers. Deliveries are fulfilled using trusted courier or postal services. Standard delivery times are 1–2 working days from the date of order, unless otherwise stated. Customers will be notified via email once dispatch has occurred.
Returns Policy
Due to the customised nature of our deliveries, we do not accept returns unless items are faulty or incorrect. If such an issue arises, customers must contact us within 7 days of delivery to arrange a replacement or refund.
Refund Policy
Refunds will only be processed for:
To initiate a refund request, email info@educationwellbeingsolutions.co.uk with the order reference and issue details.
Cancellation Policy
Orders can be cancelled within 24 hours of placement if not yet dispatched. To request cancellation, contact us promptly. Once dispatched, cancellations are no longer guaranteed.